Terrain Dynamics’ AIRhub comes with guarantees that cannot be excluded under Australian consumer law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Under Australian consumer law, the remedy you are entitled to if a product fails to meet a consumer guarantee will depend on whether the failure to comply with the guarantee is major or minor.
Minor failures to comply with a consumer guarantee can normally be fixed or resolved in a reasonable amount of time. In this case, Terrain Dynamics can choose to offer you a refund, replacement or repair. If Terrain Dynamics does not fix the problem or takes too long to do so, you may be able to get it fixed by someone else and recover the costs from Terrain Dynamics depending on the circumstances.
Major failures to comply with a consumer guarantee cannot normally be fixed or resolved easily. In such a case, you can choose one of the remedies set out below:
For goods, there is a major failure to comply with a consumer guarantee when:
For information on Australian consumer laws, please visit Australian consumer law website at http://www.consumerlaw.gov.au.